Teach the chatbot your products, pricing, and hours
Store approved answers here. The chatbot only answers when it finds a confident match; otherwise it sends a human handoff notification.
Approved answers
Use tags like products, pricing, hours, refund, or location to improve matching.
hours
Business hours and response times
Replace this starter entry with your real hours. Example answer: Our team is available Monday through Friday, 9:00 AM to 6:00 PM. After-hours messages are logged and answered on the next business day.
hoursopenclosedsupport
Updated Jul 27, 2026
pricing
Pricing plans
Replace this starter entry with your exact prices. Example answer: Starter begins at $99 per month, Growth begins at $249 per month, and Premium is quoted after a needs review. Customers can request a human follow-up for custom quotes.
pricingplanscostquote
Updated Jul 26, 2026
products
Products and services overview
Replace this starter entry with your own product catalog. Example answer: We offer three core service packages: Starter for basic support, Growth for expanding teams, and Premium for full-service customers. Each package can be tailored after a consultation.