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Customer AI Concierge

Knowledge-base chatbot, leads, handoff, and logs

Knowledge base

Teach the chatbot your products, pricing, and hours

Store approved answers here. The chatbot only answers when it finds a confident match; otherwise it sends a human handoff notification.

Approved answers

Use tags like products, pricing, hours, refund, or location to improve matching.

hours

Business hours and response times

Replace this starter entry with your real hours. Example answer: Our team is available Monday through Friday, 9:00 AM to 6:00 PM. After-hours messages are logged and answered on the next business day.

hoursopenclosedsupport

Updated Jul 27, 2026

pricing

Pricing plans

Replace this starter entry with your exact prices. Example answer: Starter begins at $99 per month, Growth begins at $249 per month, and Premium is quoted after a needs review. Customers can request a human follow-up for custom quotes.

pricingplanscostquote

Updated Jul 26, 2026

products

Products and services overview

Replace this starter entry with your own product catalog. Example answer: We offer three core service packages: Starter for basic support, Growth for expanding teams, and Premium for full-service customers. Each package can be tailored after a consultation.

productsservicespackages

Updated Jul 25, 2026

Conversations, leads, settings, and knowledge-base entries are stored in the GenMB Key-Value Store for later review.
Built with GenMB
Built with GenMB